Privacy Policy

ZenMax Commercial Cleaning Services ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website (the "Site") or engage our commercial cleaning services (the "Services").

1. Information We Collect

We may collect the following types of information:

• Contact Information: name, email address, phone number, business address, and service details submitted through our contact forms or quote requests.
• Communication Records: records of calls, emails, texts, and messages exchanged with our team.
• Usage Data: information about how you interact with our Site, such as pages visited, browser type, and device information, collected automatically through standard web technologies.

2. How We Use Your Information

We use collected information to:

• Respond to quote requests and inquiries
• Schedule and provide cleaning services
• Send service updates, appointment reminders, and promotional messages you've agreed to receive
• Improve our Site and Services
• Comply with legal obligations

3. SMS & Autodialer Communications

By submitting a form on our Site and checking the applicable consent box, you agree to receive promotional and informational messages from us, including messages sent via an autodialer. Consent to receive these messages is not a condition of purchasing any service. Message and data rates may apply, and message frequency may vary (up to 4 messages/month). You may opt out at any time by replying "STOP" to any text message or by contacting us directly at the information below.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Employees and subcontractors directly involved in delivering your requested Services
• Service providers who help us operate our business (e.g., scheduling software, payment processors, communication platforms)
• Legal authorities when required by law or to protect our rights

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may:

• Opt out of promotional text messages or emails at any time
• Request access to, correction of, or deletion of your personal information
• Contact us with questions or concerns about how your data is handled

8. Cookies and Website Analytics

Our Site may use cookies and similar technologies to improve functionality and understand how visitors use the Site. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our Site and Services are intended for business use and are not directed toward children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at info@zenmaxcommercialcleaning.com or (323) 383-4500.